Book Now

Check In - Check Out
Adults
Children

Receive the latest news and exclusive offers

You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

By clicking submit, you consent to allow Riverwind to store and process the personal information submitted to provide you the content requested.

Gaming and Promotions Reopening

The health and safety of our patrons and employees is our number one priority. We continue to closely monitor Centers for Disease Control and Prevention (CDC) guidelines and public health advancements, and we have implemented operational procedures and protocols that you need to know before you make your next trip to Riverwind Casino.

Daily Operations. Riverwind Casino occupancy will be limited to 50% of building capacity and is open 24 hours per day. Other notable changes to operations include:

    • Casino events are suspended.
    • Table games are open. Limited seating is available at each table and games may be affected during daily deep cleanings.
    • Poker is suspended until further notice.
    • Off-track betting is now open with limited seating available.
    • Complimentary beverage stations will not be self-serve at this time. A casino employee will serve patrons complimentary sodas and coffee from these areas.
    • All valet service is suspended until further notice.

Enhanced Cleaning and Disinfecting Protocols. Enhanced cleaning procedures will be followed, including the use of electrostatic sprayers and EPA-certified chemicals during daily closures as well as more frequent manual disinfection processes with EPA-registered disinfectant on high-touch surfaces like electronic games, door handles, railings, elevator buttons, ATMs and other hard surfaces. The number of hand sanitizer dispensers has been increased and will be placed at guest and employee entrances and exits as well as high-contact areas such as reception areas, ATMs, Wild Card kiosks and elevator landings.

Physical Distancing. Guests are advised to practice physical distancing leaving six feet between themselves and people not traveling with them while standing in lines, using elevators or moving around the property. Every other chair will be removed from electronic games on the gaming floor. Table games have limited seating at each table. Restaurant tables and other layouts will be arranged to ensure appropriate physical distancing. Bars will be for service only and bar chairs will be removed.

 

Coin Redemption

Due to recent notice from the Federal Reserve that coin allocations will at least temporarily be limited, it has become necessary for us to migrate all ticket redemption/ATM kiosks to provide a redeemable ticket for change amounts less than $1.00. These tickets may be retained for a later date, played on a game, redeemed at a cash cage (as supply is available), or donated through our kiosk giving option.

 

For more important information related to our other operational procedures, please click on any of the links below.

General Reopening Information

Enhanced Cleaning Measures

Showplace Theatre

Stay at Riverwind

Dining at Riverwind

Shopping at Riverwind

Group Events at Riverwind

 

Check Out These Other Frequently Asked Questions Before You Visit

GENERAL QUESTIONS

If maximum capacity is reached, patrons will be asked to wait in clearly marked queue lines that have been set up at the casino entrances and spaced six feet apart to allow for physical distancing as patrons wait to enter the facility. As other individuals leave the facility, individuals in line will be able to enter the building.

If you still have questions about our procedures, please contact us.
Riverwind Casino is now open! Read important details here.

Click the button below to see what you need to know before you make your next trip.

Learn More